Process Automation

BONNER are Ireland’s leading specialists in process automation and control solutions.

BONNER AR Remote Assistance

BONNER’s AR Remote Assistance is HELPAR, a cutting-edge solution for remote guidance that leverages the power of video streaming and AR technology. 

This platform provides real-time video and audio streaming between users, and superimposes the camera image with computer-generated visuals to enable seamless interactions and AR markings. 

Users can resolve issues much faster and explain issues more easily with virtual arrows and annotations that remain in place throughout the call. 

The platform’s object tracking feature uses 3D models, CAD data or 3D scans as reference, allowing for detailed and accurate explanations even without a physical object. HELPAR is available on mobile devices, desktop applications, and soon to be supported by AR glasses like Magic Leap 2 and smart glasses like RealWear HMT-1. 

Whether you’re a business owner, administrator, or employee, working with BONNER’s AR Remote Assistant solutions will provide you with the efficient and collaborative solution you need to enhance your remote assistance and training efforts.

Key Benefits of AR Remote Assistance

  • Increased Efficiency: AR remote assistance allows technicians to receive real-time guidance from experts, reducing the time and effort required to complete a task.
  • Improved Accuracy: AR technology provides clear visual instructions, reducing the risk of errors and increasing the accuracy of repairs and maintenance.
  • Reduced Costs: With AR remote assistance, companies can minimise the need for on-site visits, reducing travel expenses and increasing cost-effectiveness.
  • Enhanced Collaboration: AR technology facilitates real-time collaboration between technicians and experts, enabling quick resolution of complex issues.
  • Upgraded Training: AR remote assistance can be used for training purposes, allowing technicians to receive hands-on, interactive training, even from remote locations.

Automation Case Studies